FAQs

How can I install the Nuvolos desktop application?

If you're using Google Chrome, you can install Nuvolos as a standalone application. This can help if you have custom browser extensions that might interfere with the web UI.

When you're logged in to Nuvolos, there is a Install Nuvolos button at the right side of the URL bar.

The install button of the desktop application is in the URL bar

Afterwards, you can launch Nuvolos as a regular installed application.

Can I use [Software package x]?

It depends. Our applications come with the conda package manager pre-installed. You can try to install your software package via conda, see our guide for more details.

If the package cannot be installed via self-service, then please contact us at [e-mail]. Nuvolos supports any application that can run on Linux.

Is git supported?

Yes, git is supported via applications. In any application you can start, git and git-lfs is available on the command line of your application.

Each user has their own ssh key which they can use to authenticate with git repositories. This requires two steps:

1. Copy your Nuvolos public key and add it to your git provider.
2. Clone the git repository using the SSH protocol (make sure the repository URL starts with git@) and not via the https protocol.

Now you should be able to securely pull / push code from any application, without having to enter passwords.

You can also initialize a space from GitHub directly from the UI.

Is Dropbox supported?

Yes, please see our Dropbox integration guide.

Is Moodle supported?

Currently we do not provide direct Moodle integration. We are open to investigate particular integration options with Moodle, please reach out to our support if you have a particular request in mind. We plan to support Moodle and other learning management systems in the future.

What are the limitations of the free trial?

If you don't have an account yet, you can try out Nuvolos anytime with a free trial. In the free trial, you'll become the Space Administrator of your sandbox space, with some pre-populated data.

While the free trial enables you to test the main features of Nuvolos, like scaling your application resources using Credits, trying any apps, or inviting collaborators, certain limitations apply:

• Creation of new spaces is not allowed

• Taking snapshots is not allowed

• Distribution of apps is not allowed

• The inactivity timeout cannot be changed (1 hour/app)

• Trial apps are stopped automatically after one hour of inactivity, even if they're actively computing

• NCU allocation settings cannot be changed (2 NCU/app)