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  • Getting Started
    • Introduction to Nuvolos
    • Documentation structure
    • Nuvolos basic concepts
      • Organisational hierarchy
      • Applications
      • Distribution
      • Data integration
      • Snapshots
      • Background tasks
    • Navigate in Nuvolos
    • Quickstart tutorials
      • Research
      • Education (instructor)
      • Education (student)
  • Features
    • Applications
      • Application resources
      • Sessions
        • Session Logs
      • Install a software package
      • Create a persistent .bashrc
      • Automatic code execution
      • Long-running applications
      • Troubleshooting applications
      • New applications or licenses
      • Configuring applications
      • Exporting applications
      • Add-ons
        • MariaDB add-on
        • PostgreSQL add-on
        • OpenSearch add-on
        • MongoDB add-on
        • Redis add-on
        • PostGIS add-on
        • Rclone mount add-on
        • Neo4j add-on
    • File system and storage
      • File navigator
      • Large File Storage
      • Preview files
      • Mount Dropbox
      • Access S3 buckets with RClone
      • Access remote files with SSHFS
      • Access files on SharePoint Online
    • Object distribution
      • Distribution strategies
      • The distributed instance
    • Snapshots
      • Create a snapshot
      • Restore a snapshot
      • Delete a snapshot
    • Database integration
      • Create datasets
      • View tables
      • Build queries
      • Upload data
      • Access data from applications
        • Set up ODBC drivers
        • Obtain tokens for data access
        • Find database and schema path
      • DBeaver integration
    • Environment variables and secrets
    • Searching
      • Page
      • Find an application
      • Find an organisation
      • Find a space
      • Find an instance
      • Find a state
    • Video library
    • Nuvolos CLI and Python API
      • Installing the CLI
      • Using the CLI
  • User Guides
    • Research guides
      • Inviting a reviewer
      • GPU computation
    • Education guides
      • Setting assignments
        • Programmatical assignment handling
      • Documenting your course
      • Setting up group projects
        • Collaborative application editing
      • Configuring student applications
      • Archiving your course
      • Student guides
        • Joining a course
        • Working on assignments
        • Leaving a course
    • Application-specific guides
      • JupyterLab
      • RStudio
      • VSCode
      • Stata
      • MATLAB
      • Terminal
      • Terminal [tmux]
      • Apache Airflow
      • Apache Superset
      • D-Wave Inspector
      • MLFlow
      • Databricks Connect
      • Dynare.jl
      • CloudBeaver
      • InveLab
      • Overleaf
      • Metabase
      • DNDCv.CAN
      • OpenMetaData
      • Uploading data to the Large File Storage
    • Data guides
      • Setting up a dataset on Nuvolos
      • Importing data on Nuvolos
      • A complete database research workflow (Matlab & RStudio)
      • Accessing data as data.frames in R
      • Working with CRSP and Compustat
      • Working with the S&P 500®
  • Pricing and Billing
    • Pricing structure
    • Resource pools and budgets
    • Nuvolos Compute Units (NCUs)
  • Administration
    • Roles
      • Requesting roles
    • Organisation management
    • Space management
      • Invite to a space
      • Revoke a space user
      • HPC spaces
      • Resting spaces
    • Instance management
      • Invite to an instance
    • Enabling extra services
    • Monitoring resource usage
  • Reference
    • Application reference
      • InveLab
        • Dataset selection
        • Modules
          • Time-series visualisation
          • Moment estimation
          • Mean-variance frontiers
          • Frontiers
          • Dynamic strategy
          • Portfolio analysis
          • Performance analysis
          • Benchmarking
          • Carry trade strategies
          • Risk measures
          • Conditional volatility
          • Replication
          • Factor factory
          • Factor tilting
          • Valuation
    • Glossary
  • FAQs
    • FAQs
    • Troubleshooting
      • Login troubleshooting
        • I forgot my email address
        • I forgot my identity provider
        • I can't log in to Nuvolos
        • I forgot my password
        • I haven't received the password reset email
        • I haven't received the invitation email
      • Application troubleshooting
        • I can't see an application
        • I can't start an application
        • I can't create an application
        • I can't delete an application
        • I can't stop a running application
        • JupyterLab 3 troubleshooting
        • Spyder 3.7 troubleshooting
      • Administration troubleshooting
        • I can't see a space
        • I can't create a space
        • I can't delete a space
        • I can't invite admins to my space
        • I can't see an instance
        • I can't create an instance
        • I can't delete an instance
        • I can't invite users to an instance
        • I can't see distributed content in my instance
        • I can't see a snapshot
        • I can't create a snapshot
        • I can't delete a snapshot
        • I can't revoke a user role
        • I can't upload a file
        • I can't delete a file
        • I can't invite students to my course
      • Content troubleshooting
        • I can't find my files in my Linux home
        • I can't find my files among the Workspace files
        • I restored a snapshot by mistake
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  1. FAQs
  2. Troubleshooting
  3. Application troubleshooting

I can't see an application

PreviousApplication troubleshootingNextI can't start an application

Last updated 5 months ago

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If, after logging in to Nuvolos, you're having trouble finding a specific application, here are some potential causes:

  • The application you are looking for is not among the ones visualised by default.

The list of applications will show only ten apps by default. If you cannot find an application, then it might be because it is not shown in the first 10 items. Simply increase the number of rows per page using the option at the bottom of the table, or navigate to the next page by using the right arrow at the bottom.

  • You are looking in the wrong place.

  • You don't have the right permission to view the application

To view an application, you need to be an instance editor or a viewer of an instance. Instance viewers cannot see the applications in the CURRENT STATE, only those in a snapshot. If you don't have the right permission to view the snapshots of an instance, you can ask the instance editor to invite you to become an instance editor which will allow you to view the application.

  • The application does not exist any more because it was deleted.

An application might disappear because the instance editor deleted it or the snapshot that contained it was deleted.

  • You have lost connection to the internet.

If you lose your internet connection, the data retrieval request might fail and the browser doesn't receive the list of applications from the server. Make sure you restore your connection and refresh the page.

  • There has been a server-side error and the list of applications was not properly served by Nuvolos.

In some cases, it might happen that a server-side error occurs such that the application data is not served properly. Wait for a few minutes, refresh the page and then check again.

None of these solutions worked - how to proceed?

you can find information on how to find an application in Nuvolos.

If none of the above solutions worked, please contact .

Here
support@nuvolos.cloud