NUVOLOS
Sign In
  • Getting Started
    • Introduction to Nuvolos
    • Documentation structure
    • Nuvolos basic concepts
      • Organisational hierarchy
      • Applications
      • Distribution
      • Data integration
      • Snapshots
      • Background tasks
    • Navigate in Nuvolos
    • Quickstart tutorials
      • Research
      • Education (instructor)
      • Education (student)
  • Features
    • Applications
      • Application resources
      • Sessions
        • Session Logs
      • Install a software package
      • Create a persistent .bashrc
      • Automatic code execution
      • Long-running applications
      • Troubleshooting applications
      • New applications or licenses
      • Configuring applications
      • Exporting applications
      • Add-ons
        • MariaDB add-on
        • PostgreSQL add-on
        • OpenSearch add-on
        • MongoDB add-on
        • Redis add-on
        • PostGIS add-on
        • Rclone mount add-on
        • Neo4j add-on
    • File system and storage
      • File navigator
      • Large File Storage
      • Preview files
      • Mount Dropbox
      • Access S3 buckets with RClone
      • Access remote files with SSHFS
      • Access files on SharePoint Online
    • Object distribution
      • Distribution strategies
      • The distributed instance
    • Snapshots
      • Create a snapshot
      • Restore a snapshot
      • Delete a snapshot
    • Database integration
      • Create datasets
      • View tables
      • Build queries
      • Upload data
      • Access data from applications
        • Set up ODBC drivers
        • Obtain tokens for data access
        • Find database and schema path
      • DBeaver integration
    • Environment variables and secrets
    • Searching
      • Page
      • Find an application
      • Find an organisation
      • Find a space
      • Find an instance
      • Find a state
    • Video library
    • Nuvolos CLI and Python API
      • Installing the CLI
      • Using the CLI
  • User Guides
    • Research guides
      • Inviting a reviewer
      • GPU computation
    • Education guides
      • Setting assignments
        • Programmatical assignment handling
      • Documenting your course
      • Setting up group projects
        • Collaborative application editing
      • Configuring student applications
      • Archiving your course
      • Student guides
        • Joining a course
        • Working on assignments
        • Leaving a course
    • Application-specific guides
      • JupyterLab
      • RStudio
      • VSCode
      • Stata
      • MATLAB
      • Terminal
      • Terminal [tmux]
      • Apache Airflow
      • Apache Superset
      • D-Wave Inspector
      • MLFlow
      • Databricks Connect
      • Dynare.jl
      • CloudBeaver
      • InveLab
      • Overleaf
      • Metabase
      • DNDCv.CAN
      • OpenMetaData
      • Uploading data to the Large File Storage
    • Data guides
      • Setting up a dataset on Nuvolos
      • Importing data on Nuvolos
      • A complete database research workflow (Matlab & RStudio)
      • Accessing data as data.frames in R
      • Working with CRSP and Compustat
      • Working with the S&P 500®
  • Pricing and Billing
    • Pricing structure
    • Resource pools and budgets
    • Nuvolos Compute Units (NCUs)
  • Administration
    • Roles
      • Requesting roles
    • Organisation management
    • Space management
      • Invite to a space
      • Revoke a space user
      • HPC spaces
      • Resting spaces
    • Instance management
      • Invite to an instance
    • Enabling extra services
    • Monitoring resource usage
  • Reference
    • Application reference
      • InveLab
        • Dataset selection
        • Modules
          • Time-series visualisation
          • Moment estimation
          • Mean-variance frontiers
          • Frontiers
          • Dynamic strategy
          • Portfolio analysis
          • Performance analysis
          • Benchmarking
          • Carry trade strategies
          • Risk measures
          • Conditional volatility
          • Replication
          • Factor factory
          • Factor tilting
          • Valuation
    • Glossary
  • FAQs
    • FAQs
    • Troubleshooting
      • Login troubleshooting
        • I forgot my email address
        • I forgot my identity provider
        • I can't log in to Nuvolos
        • I forgot my password
        • I haven't received the password reset email
        • I haven't received the invitation email
      • Application troubleshooting
        • I can't see an application
        • I can't start an application
        • I can't create an application
        • I can't delete an application
        • I can't stop a running application
        • JupyterLab 3 troubleshooting
        • Spyder 3.7 troubleshooting
      • Administration troubleshooting
        • I can't see a space
        • I can't create a space
        • I can't delete a space
        • I can't invite admins to my space
        • I can't see an instance
        • I can't create an instance
        • I can't delete an instance
        • I can't invite users to an instance
        • I can't see distributed content in my instance
        • I can't see a snapshot
        • I can't create a snapshot
        • I can't delete a snapshot
        • I can't revoke a user role
        • I can't upload a file
        • I can't delete a file
        • I can't invite students to my course
      • Content troubleshooting
        • I can't find my files in my Linux home
        • I can't find my files among the Workspace files
        • I restored a snapshot by mistake
Powered by GitBook
On this page

Was this helpful?

  1. FAQs
  2. Troubleshooting
  3. Administration troubleshooting

I can't revoke a user role

PreviousI can't delete a snapshotNextI can't upload a file

Last updated 2 years ago

Was this helpful?

If you're having problems revoking a user from an organisation, space, or instance, here are some potential causes you might want to examine:

  • You do not have permission to revoke a user.

To remove a user from an organisation, you must have an organisation manager role. To remove a user from a space or instance, you must be an administrator of that space.

  • You are following the wrong steps.

To revoke an organisation-level role, follow the steps . For space-level roles, follow the steps .

  • You have lost connection to the internet.

If you lose your internet connection, your request to revoke a user might not be received by the server. Make sure you restore your connection, refresh the page, and try to revoke the user again.

  • There has been a server-side error and the user revoke request was not properly processed by Nuvolos.

In some cases, it might happen that a server-side error occurs such that the user removal request is not processed properly by Nuvolos. Please wait for some time and then try to revoke the user again.

None of these solutions worked - how to proceed?

If none of the above solutions worked, please contact .

here
support@nuvolos.cloud
here