I can't delete a space

If you're having problems deleting a space, here are some potential causes you might want to examine:

  • You are not a member of the organisation where you want to delete a space.

Spaces live within an organisation. In order to delete a space you need to be part of the organisation.

  • You do not have permission to delete a space.

In order to delete a space, the user must have an org manager, org faculty, or space administrator roles. If you don't have the required role, you can contact an org manager, faculty member, or the space administrator and discuss with them a role upgrade or the deletion of the space.

  • You have lost connection to the internet.

If you lose your internet connection, your request to delete a space might not be received by the server. Make sure you restore your connection, refresh the page, and try to delete the space again.

  • There has been a server-side error and the space deletion request was not properly processed by Nuvolos.

In some cases, it might happen that a server-side error occurs such that the space deletion request is not processed properly by Nuvolos. Please wait for some time and then try to delete the space again.

None of these solutions worked - how to proceed?

If none of the above solutions worked, please contact support@nuvolos.cloud.

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