I forgot my identity provider
When you register an account on Nuvolos, you choose an Identity Provider (IdP). Here is some help how to figure out your IdP.
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When you register an account on Nuvolos, you choose an Identity Provider (IdP). Here is some help how to figure out your IdP.
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Users who registered after 2025-04-07 have received a welcome email similar to the one below:
This email contains 3 important details about your account:
The contact email address: used for login and every email communication on Nuvolos
The account email at the Identity Provider: It is possible that you have multiple accounts with the same IdP, for example you can have multiple Google accounts with different email addresses. So in case your email reads Identity provider: Google (Account email: myemail@google.com) , then it means you have used your Google account myemail@google.com to create your Nuvolos account. You'll need to log in with the same Google account to access your Nuvolos account subsequently.
The: you authenticated yourself with this IdP during registration, so you'll need to use the same when logging in again