I haven't received the password reset email

If, after requesting a reset of your password, you don’t receive a password reset email, here are some fixes you can try.

• Make sure you provided the correct email which you use to log in to Nuvolos. If you don't remember your email, try these fixes.

• Check the Spam or Junk Mail folder.

• Search for an email with the title “Forgot password”.

• Wait a few minutes for the password reset email to arrive.

• Try to reset the password again.

None of these steps worked—what shall I do next?

If you've tried each of the fixes mentioned above, and still don't receive the password reset email, please contact us at [e-mail].