I haven't received the invitation email

If, after being invited to join Nuvolos, you don’t receive an invitation email, here are some fixes you can try.

• Check the Spam or Junk Mail folder.

• Search for an email with the title “Nuvolos has sent you an invitation”.

• Wait a few minutes for the invitation email to arrive.

• Contact the class administrators to make sure that they included you in the list of invitees and that they used the correct email.

• If you have used link-based signup, try again - perhaps you made a typo on signup.

None of these steps worked—what shall I do next?

If you've tried each of the fixes mentioned above, and still don't receive the invitation email, please contact us at [e-mail].